Fraport AG Frankfurt Airport Services Worldwide (Fraport) operates Frankfurt Airport and, alone or together with third parties, worldwide several additional airports, terminals, and service companies.

Stammdaten

Auftraggeber

Procurement, Claim and Mobility, Frankfurt am Main

Veröffentlicht

25.09.2025

Notice-Typ

Vorinformation

CPV-Code

72000000 — IT-Dienstleistungen

Branche

IT & Digitalisierung

Rechtsgrundlage

EU-Sektorenrichtlinie

Beschreibung

The subject of the present announcement are the following services: Our goal is to establish a self-service kiosk system with chatbot and video call functionality, whose content remains consistent across all channels. This system is intended to be used at Frankfurt Airport to provide passengers, guests, visitors, and employees with an efficient and user-friendly information platform. It should automate the provision of basic information and be deployed at central points in the terminal as well as in high-traffic areas. Our project name "Infoservice der Zukunft (infoservice of the future)" reflects the pursuit of an innovative and future-oriented solution that meets the requirements of a modern airport.

Zuständige Vergabekammer (laut Bekanntmachung)

Vergabekammer des Landes Hessen beim Regierungspräsidium Darmstadt, Darmstadt

Angabe aus der TED-Bekanntmachung. Im Streitfall ist die tatsächlich zuständige Vergabekammer nach §§ 155 ff. GWB maßgeblich, nicht zwingend die hier genannte.